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About me
Ten years redesigning processes at a bank. Now I bring that to businesses your size.
I spent a decade automating and streamlining the operational processes of a bank, across very different business areas: leading the projects, rolling them out and measuring afterwards whether we had really met the goal we set.
Then I moved into payments, cards and transfers, where a payment can’t fail or go through twice, and has to be traceable end to end months later. From those years I kept one habit: never taking anything as done until I’ve checked it. That’s what I now bring to much smaller processes.
What I care about
Not the technology itself, but the difference it makes to a team’s day: less friction, less stress, less time lost on tasks that add nothing for the business or the customer.
Why now
For years, automating like this was only within reach of large corporations with the budget and an IT department. That has changed: today the same ideas fit a small business. So I help companies apply the same efficiency thinking at their own size, without the cost or the months of rollout of a large company.